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Safety
Greene Coach Company, Inc. maintains one of the best safety performance records in the industry. Consumers are urged to view our rating and scores at: http://safer.fmcsa.dot.gov/CompanySnapshot.aspx. At the DOT number prompt enter 41217 for Greene Coach. Our company's commitment to safety goes far beyond our competition as we have participated in several pilot projects for the FMCSA coordinated through the Tennessee Department of Safety and Oak Ridge National Laboratories. Our vehicles have been involved in the PBBT brake performance study and the WRI (wireless roadside inspection) program. In November 2011, Greene Coach Company, Inc., became the first charter bus company in the Nation to convert its entire fleet to the ISE electronic logging system (see press release under company information). This system monitors drivers' hours of service to insure that drivers are in full compliance of the Federal regulations that govern the number of hours that commercial drivers may drive and be on duty. Greene Coach conducts periodic driver evaluation and training throughout the year and holds an annual driver review as mandated by FMCSA. Our company policy mandates criminal background checks on all applicants as well as drug and alcohol screening that is mandated for all employees.
Ratings
Greene Coach Company Inc., has been assigned the US DOT number 41217 and operates under the MC (Motor Carrier) number of 8738 Sub 1 - We have a SATISFACTORY rating.
(The current rating system is Satisfactory / Conditional / and Unconditional)
Greene Coach Company, Inc. is a registered carrier for the Department of Defense and maintains a number "1" rating.
(The current DOD rating system is 1-5 with 1 being superior and 5 being unsatisfactory)
Greene Coach is a member in good standing with the United Motorcoach Association / the American Bus Association / and a charter member of the Tennessee Motorcoach Association. We were the recipient of the UMA "Vision Award" in 2003 and have twice been voted "Operator of the Year" by membership of the TMCA.
Insurance
Our equipment is fully insured for 5 million dollars in liability as required by the U.S. D.O.T. Greene Coach has an excellent safety history and continually utilizes the latest technology available to promote and enhance our company's safety policies.
Policies
Smoking is prohibited at all times on board GCC coaches
A $250 additional deposit will be assessed for groups whose itineraries suggest the use of spirits during charter events. The charter party will be reimbursed the deposit if the coach is returned in an acceptable condition.
Drivers will assist in loading and unloading baggage, but are not responsible for loading and unloading baggage.
Greene Coach Company, Inc. will not be liable for damages to or loss of baggage or other property aboard GCC coaches.
Greene Coach Company, Inc. will not be liable for injuries to any passenger inflicted by any other passenger or person aboard GCC coaches.
No passenger in the custody of a group leader or school chaperone shall be permitted aboard a GCC vehicle without a chaperone or group leader.
Audio and Video equipment to include: DVD players / Satellite DirecTV / Wi-Fi connections and 110 volt charging stations are all complimentary services of Greene Coach Company, Inc. and no considerations of refund will be given in the event of malfunctions.
Charter parties will be responsible for any damage incurred by that party to the coach.
Coaches returned in a littered condition will be assessed and charged for cleaning fees.